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Plans & Pricing

As a social enterprise, our pricing structure is designed to be ultra-competitive. We’re so confident nobody else offers better value and expertise that we promise to match the price if you find someone else offering an equivalent service.

Furthermore, our payment plans are designed with you in mind. Choose from several payment methods including hassle-free monthly instalments. Regular members get regular discounts.

We offer three basic plans which suit the needs for most of our clients. We offer standard home appointments, remote appointments and consultations to individuals, charities and small businesses. For full details on all services we offer, please see our Services page.

Our Standard Plans

Individuals
£30
/hour
Get an expert to visit you at your home

Includes:

  • On-site tutoring
  • Backups
  • Software installation
  • Troubleshooting
  • Hardware setup
  • WiFi issues
  • And more!
Businesses
£40
/hour
Get an expert to visit you at your office or place of work

Includes:

  • On-site group training
  • Backups
  • Software installation
  • Troubleshooting
  • Hardware and office setup
  • WiFi issues
  • And more!
Creative Services
POA
Quote based on requirements and timeframe.

Includes:

  • Photography
  • Videography
  • Drone shots
  • Video editing
  • Logo design
  • Branding
  • And more!

In addition to our standard plans, we also offer bespoke services in Website Design & Development, Professional Photography, Videography, Laptop Repairs and IT Hardware Systems Recycling.

Please see our Services page for full details.

Payment Methods

Our business revolves around being flexible. Unlike many of our competitors, we are always looking to expand our list of payment methods to make it easier for our customers to make the most out of technology. You may discuss your preferred payment method when booking your appointment. Currently, we allow the following payment methods:

Cash

For old time’s sake! The world seems to be quickly advancing to electronic currency and contactless payments – but for those who prefer it, we are happy to take cash!1

Online

Pay online quickly, securely and from the comfort of your sofa at home! Follow the online payment instructions on your electronic invoice to make the payment.4

Visa, MasterCard & AMEX

We accept card payments online, over the phone and during scheduled appointments. Please notify us beforehand if you are planning to pay using your card.2

Monthly Installments

Invoices are due within 31 days. If you’re strapped for cash, no problem! Let us know and we’ll be happy to take more manageable monthly instillments at 0% interest.5

Direct Debit

Regular customers can take advantage of our generous discounts (and Direct Debit payments, of course!) by filling in an instruction form and returning it to an expert.3

Concessionaries

If you are on a low or fixed income; are disabled or can otherwise prove yourself to be financially disadvantaged, please call us for complimentary sessions.6

1 Balance due for cash payments must be paid to your expert during your appointment and cannot be paid in installments. You will receive a confirmation of payment within 48 hours.

2 All card payments are taken securely over an encrypted connection so there is no need to worry. An electronic receipt of your card payment will be offered during your scheduled appointment.

3 Currently unavailable. Coming soon!

4 Please check your email for an electronic invoice and follow the instructions to make a secure payment. We use WaveApps and Stripe to handle our invoicing system.

5 Unpaid invoices over 30 days are subject to a £5 administration charge and may result in refusal for future services. Please notify us within seven days if you require our installment option.

6 You will be required to show proof of your limited income or purchasing power before your scheduled appointment. Proof of disability, JobSeekers Allowance, PIP, DLA and all similar documents are valid. For more information please contact us.